Live Delivery Guarantee - Winter
Fluker Farms guarantees live delivery when temperatures are as low as 16 degrees at the destination and/or regional sort facilities during estimated transit times. While most insect growers simply refuse to ship at temperatures below this threshold, Fluker Farms recognizes how much you rely on live insect for your pet’s nourishment and feel you should have a choice in the matter. Therefore, we provide the following options when the weather drops to 0-15 degrees (we will not ship to any areas below 0 degrees).
1) Winter Shipping Policy Override: If you select this option at checkout, you are agreeing to ship without the Live Guarantee when temperatures hit below 16F
2) If you do not select the Winter Shipping Policy Override: It will ship with the Live Guarantee but we still monitor temperatures and if it is too cold in your area, your order may be held up to 7 days while we wait on improved shipping conditions. If after 7 days the weather doesn’t improve enough for your order to be shipped, it will be cancelled and any charges refunded.
For your convenience we offer a variety of shipping methods from Fedex and the United States Postal Service. Please choose the method that is best suited for the conditions in your area. Keep in mind that although Fluker Farms will replace any insects that do not arrive alive (subject to the extreme weather policy outlined above, Shipping Table).